Dar es Salaam, Tanzania, United Republic of

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On behalf of client, Kazinikwetu Ltd is looking for a receptionist to be based in Dar-es-salaam. The Receptionist will be responsible for answering incoming calls, greeting clients and visitors, directing calls to appropriate employees, mail distribution, flow of correspondence, and provides general office support with a variety of clerical activities.


Primary Responsibilities and Duties:

The duties of the Receptionist, include but are not limited to:

  • Answers telephones and directs the caller to the appropriate employee

  • Take and retrieve messages for various personnel

  • Greet and direct clients and other visitors to the company in a professional, friendly, hospitable manner

  • Provides callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information.

  • Receive, sort and forward incoming mail and publication.

  • Forwards faxes by email to all employees and sends faxes to clients, etc.

  • Prepare and apply postage to all outgoing mail, coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.).

  • Maintains an orderly reception area

  • Assists with other related clerical duties such as needed

  • Responsible for the day-to-day operations of the organization (including, general up keep in the suite and overall maintenance of all office equipment

  • Other functions may be assigned as business conditions changes and by management from time to time

Requirements and Qualifications:

  • Possess excellent verbal and written communication skills and exceptional interpersonal communication skills

  • Demonstrate ability to operate and manage a high volume phone system

  • Ability to effectively establish rapport, present information and respond to questions from managers, employees and clients

  • Proficient computer skills, in particular Microsoft Office suite

  • Ability to multi-task and maintain organization in a fast paced, changing environment

  • Ability to write reports and business correspondence