Customs Clearance / Import Export Supervisor

Dar es Salaam, Tanzania, United Republic of

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An international courier company in Dar es Salaam is looking for Customs Clearance / Import Export Supervisor to effectively coordinate import and export customs clearance. A desired candidate should have a sound experience in the Tanzania's customs clearance procedure and should.

Key Responsibilities

  • Monitor inbound and outbound shipment processing and ensure clearance is smooth and rapid.
  • Coordinate Declarants to ensure proper assessments, lodgement, and billing and recovery of all shipments
  • Liaise with customers where paperwork and authorities are required from them to expedite clearance of their shipments.
  • Deploy applications as per Customs standards.
  • Supervise the responsibilities for all Customs clearance services.
  • Ensure the levels of pre-clearance/pre-release of shipments is maximised
  • Ensure timely payment and recording of customs duties / taxes.
  • Timely report issues to be raised to the higher level to get the appropriate support.
  • Comply with all company policies and procedures, including those in relation to health, safety, environment and community.
  • Coordinate regular contact with customers in relation to held shipments.
  • Support the manager with the practical experience and knowledge in daily activities.
  • Liaise with customs officials on specific duties payable and problem shipments.
  • Follow up on all customer enquiries and provide quality feedback to customer service on service incidents when need arises.


  • 4+ years of experience in related area of responsibility.
  • matter expert in service, operations, or support area of responsibility
  • Diploma in Procurement & Supply, Customs or Logistics & Transportation from recognized education institution.
  • TRA Customs Clearance Certificate is an added advantage.
  • Good understanding of Customs Clearance & Brokage processes. 
  • Good communication skills, both oral and written in English and Swahili.

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