Credit Controller

Dar es Salaam, Tanzania, United Republic of


We are looking for Credit Controller to work for our client in Dar es Salaam. As part of a team, and as a Credit Controller, you will be given a debt portfolio and it’s your duty to take every initiative to ensure optimum debt recovery and to consistently meet the monthly collection target as shall be set by Management

Key Responsibilities

  • Carry out debt collection and consistently meet and maintain collection targets, including the targeted number of effective calls per day
  • Keep a log of all correspondences with customers by updating debtors register with relevant commentary every time.
  • Complete all required actions of the Dunning Process timely
  • Maintain a realistically low incidence rate of bad debt in line with the monthly targets, by ensuring no rollover
  • Anticipate developments, and identify accounts that may require special attention and flag them early
  • Handle disputed accounts by collecting all relevant information and documents to reconcile customer queries
  • Undertake reconciliations, and compile documentation and necessary reports for necessary action by management
  • Maintain accurate individual records and performance statistics for the debtors in your portfolio
  • Obtain sufficient information to assess the risk of new and existing customers
  • Work within guidelines provided and as per the Credit Policy, and report to the AR Team leader
  • Close liaison with all colleagues in service and sales to ensure effective coordination of collection activity, sarong of client information, the target being timely collections and query resolution
  • Provide accurate advice on debt management, queries, VAT issues etc
  • Involvement in the reconciliations analysis of ledger accounts and invoicing history
  • Liaise with invoicing team on Credit Control queries for prompt resolution
  • Ensure all relevant details are provided to the rider to facilitate collection without unnecessary problems
  • Undertake ad-hoc responsibilities as required

Qualifications:

  • Diploma or Bachelor degree in Accounting or related studies
  • At least two years of experience in credit control
  • Be enthusiastic and work with energy to achieve company standards and goals
  • Monitor progress of objectives and take action to ensure delivery to agreed timescales, and cost
  • Ability to plan, organize and prioritize workload effectively
  • Use experience to solve current problems

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